Getting Started
Installing ScreenSnap Pro
Download and install ScreenSnap Pro on a Mac (Apple Silicon or Intel) or a 64-bit Windows 10 or 11 PC, then open it for the first time.
First Launch and Setup
Walk through the ScreenSnap Pro setup: activate your license, grant macOS permissions, set shortcuts, cloud links and a save folder, then take a first screenshot.
Interface Overview
A tour of ScreenSnap Pro: the menu bar or tray menu, Capture Controls, Quick Preview and the editor with its Image, Video, Library, History and Settings tabs.
Permissions on macOS and Windows
Which permissions ScreenSnap Pro needs on macOS (Screen Recording, Accessibility, Microphone, Camera), how to fix a denied one, and Windows capture fixes.
Activating Your License
Activate your ScreenSnap Pro license key, use its 2 seats on any mix of Mac and Windows computers, move it to a new computer, and fix activation errors.
Updating ScreenSnap Pro
How ScreenSnap Pro updates itself in the background, how to check for updates manually, find your version, and what to do if an update fails.
Capturing
Capturing Screenshots
Capture an area, a window or a whole screen on Mac and Windows, send it straight to the editor, add a delay, or repeat your last screenshot.
Quick Access Overlay (Quick Preview)
Use the thumbnail that appears after each screenshot: drag it into any app, edit, pin, copy text, upload or delete it, and choose how it behaves.
Website Capture
Capture any public web page from its address as a full-page or first-screen screenshot, in desktop, phone or tablet sizes, without opening a browser.
Text Recognition (OCR)
Copy text from anything on your screen, like a paused video, an image or an error dialog, or pull the text out of any screenshot with built-in OCR.
Pin Screenshots
Keep a screenshot floating above all your windows as a reference while you work, then move or resize it, copy its text, upload it or edit it.
Capture History
Reopen recent screenshots from a private, time-limited history, even after deleting the original file, and choose how long ScreenSnap Pro keeps it.
Editing & Annotation
Annotation Tools
Mark up screenshots in the ScreenSnap Pro editor: pick tools from the toolbar, adjust color and size, and choose which tools stay one click away.
Arrows, Shapes & Paths
How to use the Arrow, Rectangle, Filled Rectangle, Ellipse, Filled Ellipse, Line and Path tools in ScreenSnap Pro, with shortcuts and options.
Highlight, Blur & Focus Tools
Use the Highlighter, Blur, Pixelate, Spotlight and Magnifier tools in ScreenSnap Pro to draw attention to details or hide sensitive information.
Text, Callouts, Counters & Drawing
Add text, speech-bubble callouts, numbered steps, emoji and freehand drawings in ScreenSnap Pro, and remove annotations with the Eraser.
Select, Edit & Undo
Select, move, resize, duplicate and delete annotations in ScreenSnap Pro, undo mistakes, and use the editor keyboard shortcuts on Mac and Windows.
Crop & Cut
Crop a screenshot to the part you need, or cut a strip out of the middle of a long screenshot and join the rest, right in the ScreenSnap Pro editor.
Color Picker
Pick any pixel color from a screenshot and copy its HEX code with Tab, then reuse it for annotations or pick custom colors in the ScreenSnap Pro editor.
Zoom & Pan
Zoom the ScreenSnap Pro editor from 50% to 200% with the zoom menu, trackpad or shortcuts, and pan around a zoomed-in screenshot.
Presets
Save your screenshot styling (background, padding, corners, shadow, aspect ratio) as a preset in ScreenSnap Pro and apply it in one click.
Backgrounds & Styling
Style a Screenshot
Turn a plain capture into a polished image with a background, padding, rounded corners and a shadow. A quick tour of the editor's styling panel.
Screenshot Backgrounds
Put screenshots on wallpapers, gradients, plain colors, your own images or a transparent canvas, and fix common background problems.
Padding, Inset, Corners & Shadow
Control the space around a screenshot, add an inset border that matches it, round the corners and pick a Spread or Hug shadow in the editor.
Background Blur & Noise
Soften a busy wallpaper with Blur or add film grain with Noise. Background effects change only the background, never your screenshot.
Aspect Ratio
Fit a screenshot to 16:9, 1:1, 9:16, Instagram, X, YouTube, Pinterest or Dribbble shapes without cropping, using the editor's aspect ratio presets.
Screen Recording
Screen Recording
Record a whole display or a selected area on Mac or Windows, use the recording controls, and find your saved recording afterwards.
Audio and Webcam Setup
Record your microphone, system audio and webcam with ScreenSnap Pro on Mac and Windows, and fix permission or device problems quickly.
GIF Recording
Record a short, silent animated GIF of your screen with ScreenSnap Pro, or turn any video recording into a GIF from the video editor.
Video Editor Basics
Open recordings in the ScreenSnap Pro video editor, trim and split clips on the timeline, change speed and volume, and learn the editor shortcuts.
Zoom-ins for Recordings
Add smooth zoom-ins to screen recordings in ScreenSnap Pro: generate them from pointer activity, or place, time and adjust each zoom yourself.
Video Backgrounds and Frame
Place your screen recording on a wallpaper, gradient or color and set padding, aspect ratio, rounded corners and shadow in the ScreenSnap Pro video editor.
Webcam, Cam Scenes and Cursor
Position, size and shape your webcam overlay, switch it to full screen with cam scenes, and restyle or hide the pointer in ScreenSnap Pro recordings.
Export Video as MP4 or GIF
Export an edited recording from the ScreenSnap Pro video editor as an MP4 with audio or a looping GIF, choosing resolution, frame rate and quality.
Configuration & Help
Keyboard Shortcuts
Every default ScreenSnap Pro shortcut on Mac and Windows: global capture and recording keys, editor tools, editor actions and video editor keys.
Change or Turn Off Shortcuts
Assign, change, turn off or clear ScreenSnap Pro global and editor shortcuts, and fix conflicts with other apps on Mac and Windows.
Preferences & Settings
What every ScreenSnap Pro setting does: general options, screenshots, toolbar, recording, Quick Preview, history, cloud and macOS permissions.
Language & Appearance
Switch ScreenSnap Pro to one of 25 languages and choose a light, dark or system theme. Both changes apply instantly, with no restart.
Troubleshooting
Fix common ScreenSnap Pro problems: captures that fail on Mac, black screenshots on Windows, silent shortcuts, missing Recognize Text and failed uploads.
Contact Support
How to reach ScreenSnap Pro support at support@screensnap.pro, and which details to include so your issue can be solved quickly.